Payment Info:
- Payments made within Japan can be made by COD (cash on delivery) or Paypal.
- Payments made outside Japan can only be made via Paypal.
Shipping Info:
- Domestic orders (orders made within Japan)
Your order will arrive within 3-7 business days. Flat rate $6.00 shipping and handling fee + $2.50 COD fee (only applies to COD orders) will be added to the total price of your purchase.
- International orders (orders made outside Japan)
If you are placing orders from US and Canada, most likely your package will arrive within 3-5 days after shipping is made. Flat rate $14.00 shipping and handling fee is applied.
- Shipping to other countries
Although details may vary on cases, roughly 3-7 days should be enough for most cases. Flat rate $14.00 shipping and handling fee is applied.
Return Policy:
- All products can be returned within 7 days of receipt for a full refund of the purchase price. The 7 day period begins when the first delivery attempt has been made by the carrier.
- Please notify us by e-mail if you intend to send the product back, so it can be expected. All products kept beyond 7 days without notification will be considered a final sale.
- If our products have arrived in damaged condition, please contact us immediately.
Privacy Policy:
This is the web site of Kaoruoka Products. We take your privacy very seriously. This policy goes in effect as of 5/1/2009
We collect the domain name and e-mail address (where possible) of visitors to our web page, information volunteered by the consumer, such as survey information and/or name and address, telephone number, payment information (e.g., billing address).
The information we collect is used to notify consumers about updates to our web site, not shared, sold or rented to other organizations for commercial purposes without your permission.
It is disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our web site and applicable laws or to protect against misuse or unauthorized use of our web site.
With respect to cookies: we use cookies to record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.
If you feel that this site is not following its stated information policy, you may contact us from by e-mail.
We sincerely appreciate the opportunity to serve you.
Kaoru Oka
Kaoruoka Products
East Nihonbashi
Chuo-ku, Tokyo Japan
E-mail: kaoruoka@aha-clock.com
FAX: +1 (206) 600-9905
